Novotel Auckland Airport
Hotel Address:
Auckland International Airport, Ray Emery drive, 2022 AUCKLAND, New Zealand
Hotel Phone Number:
+64 9 257 7200
| Arriving before check-in time? A hospitality suite will be available at the hotel on December 1, 7, 12, 16 between 5:00 a.m. and 2:00 p.m. This will offer a place for you to rest after your travel and relax until your room is ready. The hospitality suite will be located in one of the hotel's meeting spaces; please see the front desk for details of the location and information about hotel dining options upon your arrival. |
Please ask the front desk for a "Hotel Welcome Letter" if you don't receive one at check-in. This letter contains important information about your stay and includes a health screening form, which you'll need to fill out for embarkation day.
For crew arriving early prior to the hotel's designated check-in time, we have arranged with the hotel for a hospitality suite to be offered beginning at 5:00 AM. The hospitality suite will be located in one of the hotel's meeting spaces and will offer a place to rest and relax until rooms are ready. For assistance after your arrival, including details about the hospitality suite offering and dining at the hotel, please visit the front desk.
Your room has been designated as a smoke-free room. Smoking or vaping is not allowed during your stay.
Your room will not be serviced during your stay; however, if you need fresh linens or towels, you may request them.
Complimentary high-speed internet and Wi-Fi will be available.
Complimentary meal information will be provided upon hotel check-in.
Dining Information DCL Crew Members are entitled to breakfast, lunch, and dinner each full day of their stay. Your meal allotment is based on anticipated time of check-in to the hotel. The exact allowance will be provided by the front desk. Please keep in mind alcohol is not included in your meal allowance. If you purchase alcohol or go over your allowance you need to pay for this at check-out. When paying for meals, please add a tip in accordance with local customs if a gratuity is not already included.
Restaurant Information:
- THIRTEEN50 Bistro & Bar Offering buffet breakfast from 05:00 AM to 10:00 AM, à la carte lunch from from 12:30 p.m. to 3:00 PM and dinner from 6:00 PM to 10:00 PM
- Express breakfast or room service breakfast from 06:00 AM to 10:00 AM.
Please be aware that you'll be responsible for the cost of long-distance telephone calls. If you charge any expenses to your room during your stay, please settle the payment at the Front Desk before checking out.
If you have a true medical emergency, please dial 111.
Please note that your room may not be ready until the designated check-in time. Please see the Front Desk upon your Hotel Check-In for more details.
For any hotel amenity questions, please contact the front desk.