Lost Luggage?   If necessary, complete a lost luggage claim with your airline before departing the airport. If possible when submitting your claim, please provide the Port Agent’s address:

Wagenborg Agencies BV - [Ship Name]
[Your Name] [Your Department]
Eemshornweg 1 - 3
9979 XK Eemshaven
The Netherlands

• Keep all of your boarding passes until you receive your luggage.
• When purchasing any items you may need before your luggage reaches you, ensure to keep each receipt for claiming back with the airline.
• After you embark, please advise the Crew Office of any lost luggage, so you can be further assisted.