What Can You Expect?

As a vital member of our opening team, you will play a significant role in our company’s next chapter in history. You are about to embark upon an amazing new adventure with Disney Cruise Line. By joining the Disney Destiny, you'll be part of a storytelling legacy that spans 100 years, bringing heroic and heartwarming Disney adventures to life, now in new ways. We trust you are up for the challenge and ready to create lasting memories with fellow Crew and Cast during this time. Whether you have been part of the launch of a new ship previously or will be experiencing this incredible feat for the first time, you can expect to be proud of the contribution you will make to bring the Disney Destiny to life. Being part of an opening team is hard, but necessary work, and we feel confident that you will find it worth it.

Will it take time for the Disney Destiny to reach full splendor? Yes, but we will train, and test our ideas and make changes as needed to achieve the excellence that Disney Cruise Line is known for. You will be instrumental to the success of our launch and the lifelong memories we will create for Guests during our Maiden Voyage in November, and for years to come.

Safety has always been and will continue to be a top priority for each of you, our Crew and Cast, our partners, and for our future Guests.

Upon arrival to Bremen or Amsterdam, you will attend training sessions to help you adapt to your new environment. Teamwork will be at the heart of our success, so please know, you will not be alone. Your leaders, as well as fellow Crew members, will be there to offer guidance as you transition into your new life with DCL.

We look forward to welcoming you and to creating magical moments, as we work to put the finishing touches on our newest ship and prepare to welcome new and returning Guests aboard soon.

The following information will help answer the frequently asked questions you may have before you arrive. Each section is designed to help you "Know Before You Go."

What to pack

Preparing for your time in Germany/the Netherlands

When packing personal clothing, please keep the weather in mind. Average temperatures in Germany can range from 8 to 22 degrees Celsius (45 to 72 degrees Fahrenheit) from May through October, and rain can occur frequently in the summer and early autumn. Please check the local weather before you travel and remember that you might be packing for more than one season. Initially, Crew will not be required to wear costumes during their time in Germany, so it is important to pack a sufficient amount of comfortable, weather-appropriate clothing. Please remember to also pack closed-toe shoes and thick socks to wear with the steel-toed shoes that DCL will provide for wearing at the shipyard.

Preparing for your full contract

Please visit the What to Pack section on this site for additional details about what you should plan to bring with you.

Prohibited items

Crew are prohibited from bringing and operating personal equipment with high power consumption or anything that could cause a fire hazard. This includes:

• Electric blankets
• Infrared light lamps
• Iron
• Electric kettle
• Immersion heater
• Cooking appliances
• High-powered haircare appliances, such as hair dryers

The following equipment is tolerated but must be disconnected from the mains supply when leaving the cabin:
• Electric shaver
• Electric toothbrushes
• Chargers

The list is not exhaustive. Additional information about prohibited items can be found here.

Training

In Germany and the Netherlands, training will be held in-person. Your in-person Orientation Training known as “Disney Traditions,” will be held at the hotel on the day before you go to the shipyard to embark the Disney Destiny. In the days before traveling, you will receive an email detailing other training scheduled after your arrival, including regulatory, health and safety familiarization training, learning about shipboard policies and procedures, on-the-job training and leadership training, if applicable.

Disney Look

Preparing for your time in Germany/the Netherlands

While in Germany and the Netherlands, Crew should come prepared to wear their personal, comfortable, weather-appropriate clothing and expect to wear hard hats and steel-toed shoes during their time in the shipyard. Crew should also wear, or pack closed-toe shoes for use outside of the shipyard.

Preparing for your full contract

Please visit the Disney Look section of this site for more information.

As we prepare for another important milestone of moving onboard the Disney Destiny as our new home, here is some important information regarding your upcoming transition to living onboard:

Personal Protective Equipment

Since much of the ship will still be under construction when we transition on board, Crew and Officers will be required to wear Personal Protective equipment while moving around the ship at all times. This includes the following items provided to you upon your arrival to Germany and the Netherlands:

• Hard Hats
• Steel-toed Shoes
• Reflective Wear (vests or jackets)
• FFP2 Mask

If you do not have the proper PPE, contact your leader immediately.

Policies & Procedures

All Disney Cruise Line Policies and Procedures will be followed onboard.

Drugs and Alcohol Policy

Alcohol is not allowed onboard while the ship is located at the shipyard. The zero-tolerance alcohol policy is in accordance with Meyer Werft regulations, and all Crew living onboard are required to abide by this policy. This means you cannot bring any alcohol of any kind on board with you, and you are not able to have it delivered to the ship.

• Those who attempt to bring alcohol of any kind on board (beer, wine, liquor) will be banned entry for two years into any Meyer Werft facility and will not be allowed onto the ship
• Breathalyzer alcohol tests may be conducted by Meyer Werft at the gangway
  • DCL employees may not have a Blood Alcohol Content (BAC) of 0.08% or greater. Certain employees, based on their duties, may not have a BAC of 0.04% or greater at any time
• Although several jurisdictions have legalized marijuana for medicinal and/or recreational use, it remains prohibited under the Company policy

Wi-Fi Reminder

• While we plan to have Wi-Fi on board throughout our time in Eemshaven, please remember to sign out whenever you are not actively using it to save bandwidth
• WhatsApp, iMessage, Twitter, Facebook Messenger, etc. will be available
• You will not have access to stream or download any music or movies

Cash & ATMs

• No cash will be used once we board the ship – this includes no access to an ATM and you will not be able to use cash to settle crew accounts

Shopping & Deliveries

• We will not have a Crew Shop, on board, until delivery.
• Packages may be sent to the ship in Eemshaven using the following address: 
  Disney Destiny Package Address:
  Name of Crew Member & PERNR
  Department
  Disney Destiny
  Eemshornweg 1-3
  9979XK Eemshaven
  The Netherlands

While on shore leave, it is required to carry documentation with you at ALL TIMES:

• Crew ID
• Shore Pass
• Meyer Werft Boarding Card
• Copy of your passport

Approved Shore Leave Locations

All Officers and Crew Members need to remain within the province and municipalities surrounding Eemshaven, which include Groningen and Appingedam (see map below).

Crew are NOT permitted to travel to Rotterdam or Amsterdam while on Shore Leave, as these are outside of the approved locations to visit per immigration guidelines.

Shore Leave Transportation Services

Traveling to Groningen: Bus transportation services will be available to the train station, which is about 10 minutes from the center of town.
Traveling to Appingedam:
Appingedam is approximately 45 minutes by train, and the train station is 10 minutes from Eemshaven.
MAKE SURE you are prepared to arrive for a direct train that leaves on :06 or :09, otherwise your train will route through other cities and your trip will be much longer

Helpful Tips for Shore Leave

Once Officers and Crew have embarked the ship, there will be no access to cars to run errands. Local bus, taxi, or train services will need to be utilized for traveling during Shore Leave.

Remember, you may not bring any alcohol on board – no wine, beer, liquor nor any empty alcohol bottles
When choosing souvenirs, be mindful of space. You may not bring food items that require any kind of preparation – chips, crisps, cookies, or candy are permitted but no spices, mixes, etc. You may not bring candles or matches (cabin rules apply)
It is recommended to avoid establishments where marijuana may be present

In Case of Emergency While on Shore Leave

Manager on Duty (MOD): +49 1511 1130735

Pre-Arrival

If you have pre-arrival questions, or questions about your contract, please contact us using the "Submit a Request" button above or by clicking the following link: Contact Us.

DCL Human Resources in Papenburg

Nicole Dahlke

Senior Manager Human Resources

Walt Disney Imagineering (Germany) GmbH

c/o Meyer Werft GmbH

Industriegebiet Sued

D-26871 Papenburg

E-mail: nicole.dahlke@disney.com

Germany Emergency Numbers

110 | Police

112 | Ambulance and Fire Brigade

Netherlands Emergency Numbers

112 | Ambulance, Fire Brigade, and Police

In most European countries, both emergency services and/or the police have 112. If you need medication, be sure to have a sufficient supply and the relating prescriptions with you while traveling.

In case of emergency, go to the nearest hospital or call 112. This number works across Europe, even on most locked mobile phones. You can tell them what happened in English and they will call police, ambulance, or fire brigade depending upon what is required.

Local Emergency Contacts
Human Resources

Nicole Dahlke

E-mail: nicole.dahlke@disney.com

Port Agency (for incidents that require local assistance)

Schulte & Bruns GmbH & Co. KG

Deverhafen/Dockerhouse

26871 Papenburg

Fax: +49 (0)4961 806 116

E-mail: port@schulte-bruns.de

WhatsApp:

Port Agent – Henning Kohoff

Tel: +49 (0)4961 806 142

Cell: +49 (0)172 780 08 06

Port Agent – Robert Strehlau

Phone: +49 (0)4961 806 140

Cell: +49 (0)172 780 08 84

Know Before You Go

Disney Look

DOC System Support

What to Pack