
Traditions
Orientation Training is known as "Disney Traditions." In this class, Crew Members learn about the heritage and values of The Walt Disney Company and Disney Cruise Line.
Upon finishing your shoreside training, you will embark the ship, and your training cruise will begin. You will also take a tour of the ship, meet key individuals onboard, visit the medical center to complete drug testing, and meet your trainer(s). Your training cruise will involve several days of on-the-job training so you can learn about your new position. You will also learn about onboard policies and procedures, as well as your privileges as a crew member.
At the end of the training cruise, you will be prepared to interact confidently with guests and other crew members. Eventually, you will move into your cabin, meet your new cabin mate(s), and officially begin your job with Disney Cruise Line!
Regulatory Training
Courses that are required by international regulations such as:
- STCW (Standards of Training, Certification, and Watchkeeping for Seafarers)
- SOLAS (Safety Of Life At Sea)
On-the-Job Training
Training for all new crew members is designed to make them more familiar with their positions and Disney standards. Crew members will also learn about the equipment and resources available to exceed Guests' expectations.
Officer Training
In addition to the standard training that every new hire participates in, Officers are given the opportunity to take part in additional online and classroom-facilitated training and development courses.
As an Officer, you will participate in a classroom and computer-based program during your first year of employment. This will help you with the transition into becoming a Disney leader. This formal program is based on three pillars of leadership – engaging with your crew members and guests, connecting with the product, and experiencing the Disney brand from a crew and guest perspective. Courses include topics such as communication and listening, coaching, recognition, problem-solving, safety management, and more. In addition, training focuses on:
- Expectations: Our company's vision, value proposition, and leadership requirements
- Heritage: Inspiration to become a world-class Disney leader
- Culture: An understanding of key cultural themes within our organization
- Strategies: How to effectively transition into and succeed within a new leadership position
Ongoing training is available to all our Officers because we are committed to investing in the growth of our talented leaders.