Hotel Address:
Terminal 5, London Heathrow Airport, London TW6 2GD, United Kingdom
Hotel Phone Number:
+44 20 8757 7777
Please ask the front desk for a "Hotel Welcome Letter" if you don't receive one at check-in. This letter contains important information about your stay and includes a health screening form, which you'll need to fill out for embarkation day.
Your room has been designated as a smoke-free room. Smoking or vaping is not allowed during your stay.
Your room will not be serviced during your stay; however, if you need fresh linens or towels, you may request them.
Complimentary high-speed internet and Wi-Fi will be available.
Dining Information: DCL Crew Members are entitled to breakfast, lunch, and dinner each full day of their stay. Your meal allotment is based on anticipated time of check-in to the hotel. The exact allowance will be provided by the front desk. Please keep in mind alcohol is not included in your meal allowance. If you purchase alcohol or go over your allowance you need to pay for this at check-out. When paying for meals, please add a tip in accordance with local customs if a gratuity is not already included.
Restaurant Information:
- Tea 5: Daily 07:00-16:30
- Vivre - L’Experience Des Saveurs: Daily 17:30-22:30
- La Belle Epoque: Monday-Saturday 18:00-22:00
Please be aware that you'll be responsible for the cost of long-distance telephone calls.
If you have a true medical emergency, please call 999.
If you charge any expenses to your room during your stay, please settle the payment at the Front Desk before checking out.
Please note that your room may not be ready until the designated check-in time. Please see the Front Desk upon your Hotel Check-In for more details.