For non-medical emergencies while you are traveling, such as flight challenges or cancellations, contact the Crew Emergency phone line.

DCL CREW EMERGENCY PHONE: +1-407-566-6999

EMAIL:  DCL.Crew.Travel@disney.com

If you experience fever, cough, difficulty breathing, or any other health concerns, please contact the DCL Medical Services Team via phone at: +1-407-566-3605. They will provide you with support and advise of next steps, as needed.​

For any other questions before you travel, please submit the contact us form on this page above, or by using the following link:

Click here to contact Disney Cruise Line Recruitment

For assistance with any urgent matters after your arrival in Rome, please speak with the front desk at your hotel or contact the port agent, Hugo Trumpy, at +39 0766 3621 (Office) or +39 335 775 9347 (Mobile, 24 hours for emergencies)