Promoting the health and safety of our Guests and Crew Members is a top priority.
Whether you are starting your contract onboard the ship, in the Bahamas, or in Toronto, it is important you are prepared. Please ensure you review the following information and contact us if you have any questions.
Crew Members will be required to follow all health and safety protocols. Based on guidance from the U.S. Centers for Disease Control and Prevention (CDC), we have implemented multiple layers of health and safety protocols and have capabilities to manage cases that may occur on board.
Health Screenings
Crew Members may undergo periodic health screenings while onboard.
Vaccines and Booster Requirements
• Flu vaccine: As a condition of employment, all shipboard Crew will receive an Influenza or flu vaccination upon embarkation, as needed, during flu season (generally September – March). If you have already received a flu vaccine for this season, please bring documentation from a physician, clinic or pharmacy to provide to the Medical Center or the Island Nurse.
COVID-19 Vaccine Resources
• The COVID-19 vaccination is not required as a condition of employment.
In line with the continued guidance of the CDC, it is recommended that all crew members are fully vaccinated against COVID-19 and remain up to date with the latest booster.
According to the U.S. CDC and the World Health Organization (WHO), COVID-19 vaccines are safe and effective in preventing severe illness from COVID-19. Check the World Health Organization (WHO) site for a list of vaccines against COVID-19 that have met the necessary criteria for safety and efficacy. If you have further questions regarding your COVID-19 vaccination(s), please email DCL-Crew.Medical.Services@Disney.com.
Facial Coverings
The requirement to wear a facial covering for Guests and Crew will be based upon ship and/or itinerary. Requirements will also be influenced by current health advisories. All Crew must be receptive to wearing a facial covering if/when required. These measures are subject to change and will continue to be evaluated and evolve.
Always follow safety precautions to protect your valuables when traveling and while ashore. Please keep the following tips in mind while off the ship or traveling to or from the vessel.
Bevigilant in crowded places where tourists and large crowds gather. Airports, metro stations, open air terraces and lines to enter buildings can be attractive locations for pickpockets who are very skilled using distraction techniques.
If you do need to carry a bag, please carry money, passports, and other important documents in a money belt or other secure carrying case.
Do not keep large amounts of cash with you or show money in public.
And remember, never leave your bag unattended and always maintain constant visibility of all bags, backpacks and carry-ons.
Exercising caution, public vigilance, and awareness of surroundings remains of the utmost importance to maintain personal safety.
Make sure you know what to do once you arrive. We encourage you to know your plan below before you travel, so you will be prepared once you arrive. Review your travel itinerary once you receive it, and review the travel and arrival instructions related to your arrival city and embarkation port. Be sure that you are prepared and know where you need to go. We strongly recommend you screenshot and/or print the information that you will need as Wi-Fi access could be limited while you are traveling.
Keep your important documents with you at all times. When packing, make sure your passport, visas, and required certificates are readily accessible. You may be asked to present your documents at the airport before boarding your flight and upon arrival at your destination at Immigration or Customs. Please be sure that you know where these documents are and keep them secure.
Crew traveling to Singapore: Singapore maintains strict laws and regulations on bringing personal medications and prohibited items into the country. Please review the below information to ensure you are prepared to comply with local requirements once you arrive.
Personal Medication
All Crew are expected to bring a sufficient supply of personal medication to complete their entire contract. In Singapore, you may need to apply for an approval to bring in medications for yourself. Please refer to the Singapore Health Science Authority (HSA) guidelines and regulations to submit for approval at least 2 weeks prior to travel/arrival.
Crew traveling from countries with risk of yellow fever transmission (regardless of area, city or region), or having traveled from these areas in the past six days prior to arrival in Singapore must produce a valid yellow fever vaccination certificate to the ICA officer upon arrival in Singapore. This requirement also applies to travelers who spent more than 12 hours in airport transit in these countries with risk of yellow fever transmission.
Disney Cruise Line will reimburse the cost of the yellow fever vaccine only. All other related costs are not reimbursable, including consultation/Procurement Ally fees or travel expenses.
The purchase, possession or use of e-vaporisers, including e-vaporiser products, is illegal in Singapore, and offenders will face penalties including composition fines or prosecution. Additionally, visitors caught purchasing, possessing, or using e-vaporisers laced with drugs such as etomidate (“K-pods”) may be refused entry or banned from re-entry to Singapore. Visitors are strongly advised against bringing these items into the country. For more information, please refer to https://www.gov.sg/stopvaping.
Prohibited substances in Singapore
Prohibited substances such as chewing gums, cannabis and product containing cannabis extracts, are NOT allowed to be brought with you even if you are not clearing immigration. This includes Vaping and E-vaporisers, also known as e-cigarettes, e-vaporisers or vapes; electronic devices that vaporise a liquid solution (e-liquid), and its assorted components. Travellers found with these products or their components can be fined and subjected to strong enforcement actions from local authorities.
Singapore has also identified several adulterated products that are listed in their Illegal Health Product Database. You are also not allowed to bring these products into Singapore.
Please submit your applications to bring personal medication here:
There is no duty-free concession and Goods and Services Tax (GST) relief for cigarettes and tobacco products in Singapore.
All cigarettes and tobacco products, including those purchased in Singapore with the ‘SDPC’ mark, are subject to duty and GST when brought into Singapore.
Declaration and payment of taxes for tobacco products including cigarettes and cigars
With effect from 1 July 2020, all cigarettes and other tobacco products imported into, sold, offered for sale or distributed in Singapore must comply with the new Standardised Packaging (SP) requirements. For further information, you may refer to Health Sciences Authority (HSA)’s website or contact Ministry of Health (MOH) through email at moh_info@moh.gov.sg.
Frequently Asked Questions for Crew Traveling to Singapore
Do I need to bring personal medication for my contract?
Yes. All crew are required to bring enough personal medication to last the full duration of their contract.
Can I bring personal medication into Singapore?
Yes, but some medications require prior approval from Singapore’s Health Sciences Authority (HSA). You must submit your application at least two weeks before travel or arrival.
Possession of these items can result in fines and enforcement actions by the Singapore authorities.
This list is not exhaustive; it is crucial to check the latest regulations and restrictions with Singapore Customs and other relevant authorities before traveling to Singapore.
What are the tobacco-related restrictions in Singapore?
Singapore has strict tobacco regulations:
You cannot bring in, sell, buy, use, or possess certain tobacco products.
There is no duty-free allowance or GST relief for any cigarettes or tobacco products.
The resources linked above provide answers to common questions about a variety of topics as you prepare for your arrival in Singapore. In addition, the Immigration and Customs Authority provides answers to frequently asked questionsabout entering Singapore and the government's requirements and regulations. For any questions related to your contract or Disney Cruise Line requirements, please contact us using the link below:
